ShieldPress Documentation

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Docs User Scan

🛡️ User Scan & Actions Guide

The User Scan analyzes all WordPress users and assigns a risk score based on email intelligence, domain behavior, and abuse signals. This helps identify spam, fake, or suspicious accounts before taking action.


⚡ Available Actions (User Row)

Action Description What Happens Precaution
🗑 Delete User Permanently removes the selected user User account is deleted from WordPress Irreversible. Verify before deleting.
🚫 Move to Spam Deletes user and adds email to spam list Email is blocked from future registrations Ensure email is truly malicious
✅ Whitelist Marks user/email as safe Prevents future false positives Use only for trusted users

📊 User Risk Scoring

Each user is assigned a score (0–100) based on detected signals. Higher score indicates higher risk.

Signal Score Impact Description
📧 Spam Email +60 Email found in spam intelligence database
🕒 Disposable Email +50 Temporary or throwaway email provider
❌ Invalid Email / No MX +40 Domain cannot receive emails or is fake
🔁 Duplicate Email Pattern +50 Multiple accounts using similar email patterns
🌐 Abusive Domain +40 Known spam or blacklisted domain
🚨 IP Abuse / Blocked IP +40 to +60 IP involved in spam or already blocked

🚦 Risk Levels

Status Score Range Meaning
High Risk 60+ Very likely spam or fake account
Medium Risk 30–59 Suspicious, requires review
Clean 0–29 No significant risk detected

🔒 Protected Users

Certain users are automatically marked as Protected:

  • ✔ Administrators
  • ✔ Currently logged-in user

Protected users:

  • ✔ Cannot be deleted
  • ✔ Cannot be marked as spam
  • ✔ Are always treated as safe

This prevents accidental lockouts or critical account removal.


⚠️ Important Notes

  • Always review High Risk users before taking bulk actions
  • Use Whitelist to reduce false positives
  • Spam detection improves over time as intelligence lists grow
  • Actions like delete or spam are permanent

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